How many tiles can I order
Sample one piece only, regular order no limit at all (each pallet/crate gets around 360 sqft)
How much does the shipping costs
It depends on your zip code, weight and dimensions of the product!
Do you ship to countries outside United States
Outside United States we only ship to Canada.
When can the product be available which gets out of stock
In 3-4 weeks.
How much time does it take for the order to be delivered at my door step
It depends where are you located but generally in 3-5 business days
What are your policies for order cancellations
You can cancel before shipping, after shipping you can return it with 15% restocking fee!
How do i appeal if the product does not match the one i ordered
This is something that rarely occurs but in such inconveniences you can always contact us through firstname.lastname@example.org (we may need photo proof)
What is your return policy
You can always contact us through email@example.com. After shipping you can return it with 15% restocking fee!
Where can i see the product physically before placing the order
If you are in Southern California you may visit our showroom, for any other place we can send you small sample swatches.